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Exam ITIL-4-Specialist-High-velocity-IT Outline - ITIL-4-Specialist-High-velocity-IT Real Dumps

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Peoplecert ITIL-4-Specialist-High-velocity-IT Exam Syllabus Topics:

Topic
Details

Topic 1

Resilient and Secure IT Systems: This area focuses on ensuring security and resilience within high-velocity IT settings. Candidates are tested on their expertise in creating IT systems that are secure and robust while still supporting the fast-paced delivery of IT services.

Topic 2

ITIL Guiding Principles in High-velocity IT: This section evaluates how IT service managers apply the ITIL guiding principles in high-velocity IT contexts. It examines the role of these principles in supporting digital transformations and agile work processes.

Topic 3

Digital Product Lifecycle: This segment tests the ability of PeopleCert-certified IT professionals to oversee the entire lifecycle of digital products.

Topic 4

Techniques for High-velocity IT: In this section, the exam evaluates the proficiency of IT Service managers in utilizing tools and techniques that promote high-velocity IT. Key areas include continuous integration (CI), continuous delivery (CD), and automating IT infrastructure.

Topic 5

High-velocity Nature of the Digital Enterprise: This part of the exam assesses the competencies of IT service managers. who operate within high-speed environments. It emphasizes how organizations can thrive in the fast-evolving digital landscape, focusing on key methodologies such as agile, lean, and DevOps practices.

>> Exam ITIL-4-Specialist-High-velocity-IT Outline <<

ITIL-4-Specialist-High-velocity-IT Real Dumps | ITIL-4-Specialist-High-velocity-IT Online Tests

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Peoplecert ITIL 4 Specialist: High-velocity IT Exam Sample Questions (Q63-Q68):

NEW QUESTION # 63
A team is evaluating commercial software products in an effort to improve communication and collaboration within the team. The members of the team cannot agree on the process that they should use to evaluate the products.
Which step should the team complete LAST?

A. Identify the technical compatibility of the product
B. Evaluate user feedback on product prototypes
C. Define requirements for configuring the product
D. Analyze the costs of implementing the product

Answer: C

NEW QUESTION # 64
Which dimension of service management considers governance, management, and communication?

A. Information and technology
B. Value streams and processes
C. Partners and suppliers
D. Organizations and people

Answer: D

NEW QUESTION # 65
Which activity does a service provider carry out as part of the "explore step of the customer journey"?

A. Onboarding customers to existing services
B. Setting service level expectations with potential customers
C. Analyzing potential customer patterns of business activity
D. Reviewing past customer satisfaction surveys

Answer: C

NEW QUESTION # 66
Users often do not provide feedback because they do not believe it will be addressed. Which is the BEST method for encouraging users to submit feedback in this situation?

Answer:

Explanation:
Making feedback processing visible for everyone

NEW QUESTION # 67
Which activity, carried out by both the service provider and the service consumer, enables service provision and consumption to start?

Answer:

Explanation:
Onboarding

NEW QUESTION # 68
......

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